Serving Southern California Since 1994 including Orange County, Los Angeles, Riverside, San Bernardino Counties

Call: 800.373.7700
24/7 Support on All Products

 

Resources / Library

USER GUIDES / INSTRUCTIONS

   IP Office (download pdfs)
   • Voicemail 101
   • Changing System Time & Date
   • Training for 2400/5400/5600
   • NEW IP Office Customer Brochure

   Merlin Magix (download pdfs)
   • Merlin Messaging Voice Mail Programming
   • Merlin Magix Fast Start Guide

   Legend (download pdfs)
   • Legend Time Change
   • Legend Labeling

   Partner (download pdfs)
   • Partner ACS Fast Start Guide
   • Program System Time on Partner Systems
   • Partner Mail PC Card
PRODUCT AND SERVICES SUPPORT BROCHURES

Small & Midsize Phone Systems
(download pdfs)
• Avaya Quick Edition Phone
      System for SMB
• IP Office Phone System
• Partner SMB Phone System

Enterprise Phone Systems
(download pdfs)
• Avaya Communication Manager
• Avaya IP Phones for CM
• Avaya CM Rls 5
• Avaya Remote Monitoring

Legacy Phone Systems (download pdfs)
• Definity
• Definity One
• Definity Prologix
• Merlin Magix

Call Accounting (download pdfs)
• Office Watch

Call Recording (download pdfs)
• Witness Testimonial
• NICE Call Recording / Routing

Conferencing - Voice & Video
(download pdfs)
• Avaya Conferencing for Small Business
• Avaya Conferencing for Enterprise
• Avaya Desktop Video Conferencing
• Polycom Video Conferencing

Contact Center Solutions (download pdfs)
• Avaya Call Center Customer Interaction
• Avaya Call Center Fact Sheet
• Zeacom Call Center Fact Sheet
• IP Office Call Center Fact Sheet

Data Networking (download pdfs)
• Extreme
• Foundry
• Juniper

Fax Servers (download pdfs)
• Multitech FaxFinder
• Multitech FaxServer
• Multitech IP Fax Access
• GFI Fax Server

Avaya Resources (online links to pages)
• Avaya Enterprise Portal
• Avaya Briefing Center
• Green IT: The New Industry Shockwave

Headsets (download pdfs)
• for Definity Phones
• for IP Office Phones
• for Merlin Telephones
• for Partner Telephones
• USB Wireless Headset for IP Softphone

Avaya Headset Search Wizard
(online link)

IP Network Security (download pdfs)
• Juniper IP Network Security

Mobility (download pdfs)
• Avaya IP Phones for Pocket PC's
• Avaya Mobility Overview
• Motorola Mobility

Speech Recognition (download pdfs)
• Avaya Natural Language Speech
• iVoice Speech Recognition

Unified Communications (download pdfs)
• Unified Communications Brochure
• Unified Communications for   Teleworkers

Voicemail / Messaging (download pdfs)
• Avaya Modular Mess ageing for CM
• Avaya Unified Messaging for SMB
• Partner SMB Messaging

Wireless Voice & Data (download pdfs)
• Meru WAN Wireless
• Meru Wireless

Workforce Management (download pdfs)
• Avaya Workforce Management
• NICE Workforce Management
• Veramark Workforce Management
• Impact 360™ Workforce Management

 
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